In an effort to prioritize the health of our staff and patients, we will be operating under stringent guidelines in accordance with recommendations set forth by the Centers for Disease Control and Prevention (CDC), American Optometric Association (AOA), and North Carolina State Board of Examiners in Optometry.
Please be aware of the following precautionary changes:
- All exams and optical services are currently being seen by appointment only. Please contact our office to schedule an appointment or curbside pick-up today.
- To limit your required time in the office and the physical exchange of materials, we kindly ask that all patients complete any necessary paperwork requested by our staff prior to scheduling an appointment.
- We are currently implementing a “curbside waiting room”. You will receive a text message on the morning of your scheduled appointment. Once you have parked your vehicle, please reply to this text making us aware of your arrival. At that time, we will access our current occupancy and inform you when to enter the building.
- All patients will be subject to a symptom screening and temperature check by a Duke Healthcare staff member prior to entering the building. If you are experiencing, or have recently been in close, personal contact with someone who is experiencing cough, shortness of breath, loss of taste or smell, or have a fever, you will kindly be asked to reschedule your appointment and contact your primary care physician.
- All patients and staff members are required to wear a surgical face mask while in the office. If you do not have a surgical face mask, one will be provided to you.
- To maintain social distancing guidelines, we are making every effort to limit the number of patients in our office at any one time. We ask that all adult patients arrive alone. Minors and patients requiring a caregiver may be accompanied by one parent, guardian, or caregiver. Only the patient will be allowed in the exam room. All other guests will be asked to wait in their vehicles.
- All areas of our office will be thoroughly sanitized after every patient encounter. As some aspects of our examination require close contact, we will have additional forms of Personal Protective Equipment (PPE) available for special circumstances when social distancing cannot be maintained.
- If you require special assistance or have concerns about being high risk, please contact our office for help making the appropriate arrangements.
Brier Creek Vision Care takes the safety and health of our patients and staff very seriously. We appreciate your patience and understanding of our safety measures. Please feel free to contact us if you have any questions about our policies. We are incredibly grateful for our loyal patients and we look forward to serving you!