Brier
Creek Vision Care is excited to announce that we will be reopening
for routine and medical eye exams beginning Monday, May 18, 2020. In
an effort to prioritize the health of our staff and patients, we will
be operating under stringent guidelines in accordance with
recommendations set forth by the Centers for Disease Control and
Prevention (CDC), American Optometric Association (AOA), and North
Carolina State Board of Examiners in Optometry.
Please be
aware of the following precautionary changes you will see in our
office:
- All staff and patients will be subject to symptom
screening before entering the building and temperature checks upon
entering the office. If you are experiencing cough, shortness of
breath, loss of taste/smell, or have a fever, you will be asked to
reschedule and contact your primary care physician. If you have
recently had close personal contact with someone with symptoms, we
also ask that you reschedule your appointment. When
you arrive, Duke will be screening all patients from their vehicle at
the main entrance. Please drive up and complete the screening before
parking your vehicle and entering the building.
-
All staff and patients will be required to wear a face mask while in
the office. If you do not have a mask, one will be provided for
you.
- In order to maintain social distancing, we are making
every effort to limit the number of patients in our office at any one
time. We ask that all adult patients arrive alone. Minor children may
be accompanied by one parent or guardian and patients requiring a
caregiver may also bring one companion. Only the patient will be
allowed in the exam room. If there are any additional companions,
they will be asked to wait in their vehicle.
- We ask that all
patients complete any necessary paperwork requested by our office
staff prior to their appointment in order to limit the amount of time
required in the office.
- All areas of our
office will be thoroughly cleaned after every patient encounter. As
some aspects of our examination require close contact, we will have
additional forms of Personal Protective Equipment (PPE) available for
special circumstances when social distancing cannot be
maintained.
If you need optical services including
repairs, adjustments, eyeglass selection, pick up glasses or issues
with your glasses, please contact the office to schedule an
appointment with an optician, as walk-ins will
not be
accepted at this time. We will continue to offer curbside
pickup for glasses and contact lens orders if requested.
If
you require special assistance or are concerned about being high
risk, please contact us to make the appropriate arrangements.
Due
to child care needs, Dr. Patel is unable to return to the office
at this time. We are currently compiling a list of patients who were
scheduled to see Dr. Patel during our closure and any patients
currently scheduled or recently referred to Dr. Patel. Once her
schedule is finalized, patients will be contacted. Please
contact us if you are due for your eye exam and would like to be
added to this list.
Brier
Creek Vision Care takes the safety and health of our staff and
patients very seriously. We appreciate your understanding as we
implement these measures. If you have any questions about our new
policies, please feel free to contact us. We are incredibly grateful
for our loyal patients and we look forward to serving you
again!
Sincerely,
Dr. Susan L. Durham
Dr. Pooja
J. Patel
Dr. Esther Nakagawara
